Privacy Policy

Last updated: June 26, 2026
Un-bound Inc (“Unbound,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through this website, how we use and protect it, and the choices you have. We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information we collect

We collect personal information only when you choose to provide it or when it is needed to operate the website:

  • Information you give us. When you submit an enquiry or book a discovery call, we collect details such as your name, organization, work email, and the message you send describing what you are trying to fix.
  • Technical information. Like most websites, our hosting provider may automatically collect limited technical data such as IP address, browser type, device information, and pages visited, for security and performance purposes.

We do not knowingly collect sensitive personal information through this website, and we do not collect information from children.

2. How we use your information

We use the information we collect to:

  • respond to your enquiry and arrange a discovery call;
  • provide, discuss, and (where applicable) deliver our services;
  • operate, secure, and improve the website;
  • comply with our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for advertising profiling.

3. Service providers

We use trusted third-party providers to operate the website and our business, such as website hosting and appointment-scheduling services. These providers process information on our behalf and only as needed to provide their service to us. Some providers may store or process data outside Canada; where that occurs, the information may be subject to the laws of those jurisdictions.

4. How we protect your information

We apply reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Much of our client work is conducted under non-disclosure agreements, and we treat client information with corresponding care. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

5. Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to maintain our business records, and to meet legal requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Your rights and choices

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete it. You may also withdraw consent to our use of your information, subject to legal or contractual restrictions. To make a request, contact us using the details below; we may need to verify your identity before responding.

7. Cookies

This website uses only the cookies and similar technologies that are necessary for it to function and to keep it secure. We do not use advertising or cross-site tracking cookies. You can control cookies through your browser settings; disabling necessary cookies may affect how the website works.

8. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this Policy periodically.

9. Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact Un-bound Inc at admin@un-bound.ai.